Microsoft Teams已经成为那些喜欢在一个工作空间中使用他们每天使用的应用程序的组织最喜欢的协作平台. 你知道现在可以把你所有的电话通讯都放到Teams里吗?
移动到团队电话可以解决你现在在电话系统上遇到的许多问题. It’s time for an upgrade if you have poor call quality and dropped calls; high maintenance costs and concerns about security; or the system is just too inflexible and takes too much time to manage.
Razorline, a local business communications provider, installs Teams Phones for all kinds of use cases, from small businesses to multi-state enterprises.
“对于已经在使用Teams的公司来说，Teams phone的学习曲线非常简单. 我们经常从客户那里听到，安装比他们想象的要顺利得多，人们开始工作并运行得很快.”
Gene Dry, Managing Member and Founder of Razorline.
即使你不认为你在与你目前的电话系统作斗争, 如果你不使用Teams phone，你肯定会错过优化员工效率的机会.
What is Microsoft Teams Phones?
微软Teams Phones是一个基于云的通信平台，用于Teams应用程序中的电话服务. It’s your phone… in Teams.
克服沟通困难，适应员工的工作方式
The way your people work has changed, 而且他们也不会被传统桌上电话的限制所束缚. Even if you already have a VoIP system, Teams Phones can pull together calls, meetings and files in one place. 现在是时候升级到更适合人们工作方式的东西了, but is scalable and cost-effective.
Teams Phones是一个全面的语音通信解决方案，可解决以下问题:
- 电话系统停机时间是由内部系统遗留系统的频繁故障引起的.
- 笨拙的沟通会影响你对客户的响应.
- 依靠部落知识或外部帮助来管理用户、功能和权限.
- Poor call quality or dropped calls.
- High maintenance costs for repairs and support contracts.
- Limited mobility that doesn’t serve remote workers.
- 脱节的通信使员工在不同的应用程序之间来回跳跃.
- Concerns about security.
如果你想解决这类语音交流问题，使用微软Teams Phones是一个不错的选择, but there are more reasons to make the switch.
Benefits of Transitioning to Teams Phones
1. Communication and Collaboration Apps in One Place
Make phone calls, initiate video calls, send messages, turn a chat into a spontaneous meeting, and share files all within the Teams workspace. Plus, you can integrate your favorite Microsoft apps.
2. Meets the Needs of Remote Workers
你的人可以从不同的设备访问电话系统，无论他们在哪里. Teams phone的安全功能使员工使用自己的设备更加安全.
3. Cost Efficient
许多公司在转向团队电话后，在语音通信上的花费减少了, even if they’re moving from a different VoIP system. 消除内部硬件意味着不再需要维护或资本支出.
4. Easy to Use and Make Changes
很容易添加或删除用户，并应用每个人所需的功能和权限. 因为它很容易扩大或缩小规模，你不必为你不需要的东西买单.
5. Security by Microsoft
微软的安全系统通过端到端加密内置在Teams phone中, identity management and MFA, threat protection, 合规性管理和数据丢失预防策略配置.
What’s Involved with Transitioning to Teams Phones?
As with any new technology, 有一个详细的计划将建立期望，并提供良好的体验，当你切换到Teams phone. Some steps that are included in the transition include:
- Infrastructure assessment for compatibility with Teams Phones
- 许可和定价-微软许可要求和选择一个电话计划.
- 员工培训-培训和支持员工学习如何使用新系统.
- 迁移和电话号码移植-将您的电话号码移动到团队电话.
- 自定义和配置-设置功能，权限和安全设置.
Questions and Answers About Teams Phones
虽然很容易让高管们对新技术感到兴奋，因为新技术将改善员工的工作方式和服务客户的方式, and save them money, 他们仍然想知道他们是否能做他们期望电话系统做的事情.
- Can we use our existing phone numbers? Yes.
- Can we make international calls? Yes, when your phone plan includes that service.
- Is emergency calling (911) included? Yes. Teams Phones supports enhanced 911 services.
- What hardware works best with Teams Phones? 推荐使用微软认证的硬件，还有很多选择，比如桌面电话, USB devices, conference room systems, smart displays, and mobile devices.
- Can we integrate Teams Phones with our CRM? Yes, there are numerous integrations and APIs available. 此外，您每天使用的微软应用程序都可以在Teams中轻松访问.
Ready to Make the Switch to Teams Phones?
如果你还在犹豫是否要改用Teams phone，那么还有一件事你应该考虑. What will your business look like in five years? Look back at all the changes that have happened with technology, your business, and the world in the last five years. Has anything happened that you couldn’t have predicted?
世界在变化，微软是一家着眼于未来的技术提供商. Whether it’s enhanced AI integration, connected devices or virtual reality, 你可以打赌，微软将会关注如何改进Teams的体验.
Here at Bellwether, 我们非常确信Teams phone是电话通信的最佳选择，所以我们自己也改用了它.
Get in touch 安排一次咨询，我们将分享我们亲身经历的好处.
